Platform Features You Actually Have
This page is aligned to current backend capabilities so your product messaging stays accurate to implementation.
Ordering & Service Flows
Core dine-in and off-premise operations
QR Table Ordering
Table-linked QR flow for dine-in ordering and table context.
Takeout + Delivery Channels
Menu channel controls support dine-in, takeout, and delivery modes.
Reservations
Reservation creation, management, and venue availability checks.
Waiter Call Handling
Guest waiter-call routes for in-restaurant service requests.
Payment Flow Modes
Prepaid, postpaid, and hybrid payment flow modes at restaurant level.
Ratings
Built-in rating service routes for guest feedback capture.
Menu Management
Fast menu setup, review, and publishing
AI OCR Menu Import
Scan paper menus and extract categories/items via AI OCR.
Draft-First Publishing
Track draft counts, review drafts, then publish or discard changes.
Website Builder Configuration
Manage website-builder config and media upload flow per restaurant.
Category & Modifier Structure
Menu, category, subcategory, and modifier routes for full structuring.
Batch Item Creation
Bulk menu creation supports OCR-driven data ingestion.
Schedule-Aware Availability
Menu availability and scheduling controls are supported in models/routes.
QR Code Generation
Restaurant/table QR generation endpoints for guest entry flows.
Payments & Checkout
Provider-based payment configuration
Stripe
Checkout sessions, subscription checkout, and webhook handling.
MPGS
Hosted session creation, verification, and refund support.
Chapa
Initialization, callback, and verification flow for local payments.
Telebirr
Mobile-money initialization, status polling, and POS retrieval routes.
Apple Pay
Merchant validation + authorization routes with provider toggles.
Per-Restaurant Provider Control
Enable/disable providers and choose primary gateway per restaurant.
Growth Controls
Revenue and retention tooling in the platform
Dynamic Pricing
Dynamic-pricing routes for rule-driven pricing adjustments.
Promotions Engine
Promotion, combo suggestions, and cart validation endpoints.
Loyalty Providers
Loyalty provider mode supports Vista, Inseat, or disabled mode.
Authentication Methods
Regular, Google, Vista, and guest auth methods are configurable.
Aggregator Mode
Aggregator routes expose delivery-enabled restaurant/menu views.
Gift Card Toggle
Gift-card capability is available as a feature-config flag.
Operations & Insights
Back-office visibility and control
Analytics Service
Sales, dashboard, menu performance, and recommendation analytics routes.
Inventory Service
Inventory, recipes, purchase orders, waste tracking, and analytics.
Multi-Venue Table Control
Venue/table endpoints support multi-location operational structure.
Printer Configuration
Restaurant/venue printer configuration for operational printing flows.
POS Payment Methods
Restaurant-level POS payment method toggles (QR and cash/card).
Feature Templates
Template-based initialization for fast onboarding by market/use case.
Frequently Asked Questions
What are the core feature flags supported per restaurant?
INSEAT supports tableOrdering, takeout, delivery, reservations, ratings, dynamicPricing, promotions, giftCards, and aggregator flags per restaurant.
Can we create menu items from scanned paper menus?
Yes. The AI OCR pipeline extracts categories and items from images, and menu routes support batch creation from OCR output.
How are payment methods controlled?
Payment providers are configured per restaurant with Stripe, MPGS, Chapa, Telebirr, and Apple Pay support, plus provider connect/verify workflows.
Do you support website publishing workflow?
Yes. The platform includes website-builder config endpoints and menu draft/publish/discard routes for controlled release.